Built for environments where downtime and data compromise are not options.
Industrial operators run ProactiveIQ on critical assets — pumps, motors, compressors, line controllers — and they need to know how we protect the telemetry, the actions, and the people behind them. This page covers our posture across encryption, access controls, data residency, compliance programs, uptime commitments, and the security practices our team runs every day.
Background checks, secure SDLC, third-party testing.
The most interesting security failures are process failures — ours are designed to be legible, auditable, and hard to skip.
Mandatory code review on every change, dependency review pinned and re-scanned weekly, and SAST in CI for the parts of the codebase that benefit from it. Production deploys require two-reviewer approval on sensitive paths.
An independent firm performs a black-box and grey-box test against the production platform every year. The executive summary of the most recent test is available under NDA.
Every employee with access to production customer data is background-checked at hire and re-checked on a defined cadence. Access reviews happen quarterly.
A CSIRT-style playbook covers detection, triage, containment, eradication, and recovery. Customer comms templates are pre-approved so we communicate early — not after the post-mortem.
Every sub-processor that touches customer data is reviewed at onboarding and annually afterward. The current sub-processor list is published in our DPA.
Want the long-form security questionnaire?
Procurement and InfoSec teams usually want more than a one-pager. We'll send our completed CAIQ, our latest Type I report, and a security review call with one of our engineers.
- Completed CAIQ (SIG-Lite optional)Mapped to ISO 27001 Annex A and SOC 2 Trust Services Criteria.
- Current Type I report under NDABridge document available while the Type II observation window completes.
- Architecture + deployment walkthroughA 45-minute call covering ingestion, storage, key custody, and on-call rotations.
Tell us about your plant, the buying process at your company, and any deadlines you're working against. We'll route you to an engineer who can answer the technical questions on the call.